Questions Staff May Ask You
Be ready for these. Knowing them in advance makes the visit much faster.
Do you want a new phone?
新しい端末は必要ですか？
Atarashii tanmatsu wa hitsuyō desu ka?
Do you want to keep your current number?
今の電話番号をそのまま使いますか？
Ima no denwa bangō o sono mama tsukaimasu ka?
Which carrier do you use now?
今はどちらの携帯会社をお使いですか？
Ima wa dochira no keitai-gaisha o o-tsukai desu ka?
Do you want online support or store support?
サポートはオンラインと店頭、どちらをご希望ですか？
Sapōto wa online to tentō, dochira o go-kibō desu ka?
Do you have a residence card?
在留カードはお持ちですか？
Zairyū kādo wa o-mochi desu ka?
How would you like to pay?
お支払いはどうされますか？
O-shiharai wa dō saremasu ka?
Do you want installment payments?
分割払いをご希望ですか？
Bunkatsu-barai o go-kibō desu ka?
Do you understand that this plan is mainly supported online?
このプランのサポートは主にオンラインですが、よろしいですか？
Kono puran no sapōto wa omo ni online desu ga, yoroshii desu ka?
Store Mode
A simplified screen for the counter. Large Japanese text with your language underneath. Hand the phone to the staff member.
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