New fibre installation
光回線の新規 hikari kaisen no shinki
Starting a fibre service where no transferable contract route is used. An area check, building check and possibly construction are required.
The provider checks the exact address, building type and in-building wiring. A detached house commonly needs a technician visit; a pre-wired apartment may qualify for a non-dispatch activation. Rental property can require owner or manager permission.
An application date is not an opening date. Wait for the carrier to confirm the construction slot, whether attendance is required, the construction fee, router delivery and the actual service start. Keep another connection until the fibre works.
Dictionary
Related guides
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A charge that may apply when a newly opened line is cancelled within a defined period (often 12 months). Rules differ by plan and contract start date; device installments, options and same-month cancellation charges are separate.
Carrier emailキャリアメールkyaria mēru
An email address given by a mobile carrier, such as @docomo.ne.jp, @au.com / @ezweb.ne.jp or @softbank.ne.jp.
Contract change契約変更keiyaku henkō
A broad term for changing the details of an existing contract — plan, options, name, or payment method.
Device upgrade機種変更kishu henkō
Getting a new device while staying with your carrier and keeping your number.
Electricity re-energization / saiten再点saiten
Making electricity usable again at a supply point that was stopped, normally as part of a new move-in contract.